smartContract Recognized as a Strong Performer for the Second Consecutive Year in Gartner Peer Insights™ Voice of the Customer for Contract Lifecycle Management
San Jose, California, U.S. – May 2026
smartContract CLM has been recognized as a Strong Performer for the second consecutive year in the Gartner Peer Insights™ Voice of the Customer report for Contract Lifecycle Management (CLM), based on verified customer reviews during a set period.
We believe this recognition reflects continued customer feedback around product experience, deployment, support, and overall value delivered across contract lifecycle management workflows.
According to the Gartner Peer Insights CLM data:
- 98% of customers are willing to recommend smartContract
- smartContract holds an overall rating of 4.9/5
- 88% of reviews are 5-star ratings
(as of February 2026, out of 34 reviews)
As organizations face increasing pressure to move faster while managing compliance, risk, and cross-functional collaboration, contract management has become a critical operational priority for legal and business teams alike.
For many businesses, contracts are still managed across disconnected systems, emails, spreadsheets, and manual follow-ups, often slowing down business momentum and creating visibility challenges across teams.
smartContract addresses these challenges with AI-powered contract lifecycle management capabilities that support faster drafting, review, approvals, risk identification, and workflow automation.
Built natively within Salesforce, smartContract enables organizations to manage contract workflows directly alongside their sales and business processes, helping reduce delays caused by fragmented communication and manual coordination.
“The most meaningful feedback for us has never been about features alone,” said Amit Garg, Founder at smartContract CLM. “It is hearing that teams feel more aligned, more in control, and less burdened by manual contract work. We feel that being recognized for the second consecutive year reinforces our commitment to building solutions that simplify contracting and support better business outcomes.”
We believe this Gartner Peer Insights CLM recognition highlights how organizations are approaching contract lifecycle management not only as a legal function, but as a business-wide process that directly impacts operational efficiency, collaboration, and revenue workflows.
smartContract continues to help organizations simplify contract operations through AI-enabled workflows, improved visibility, and connected collaboration across legal, sales, procurement, and business teams.
Conclusion: What the Gartner Peer Insights CLM Recognition Means
Being named a Strong Performer for a second consecutive year in Gartner Peer Insights CLM reflects something we value more than any single feature: consistent, verified feedback from the teams who use smartContract every day. For organizations evaluating contract lifecycle management software, peer reviews like these offer a real-world view of how a platform performs on deployment, support, and everyday value — beyond what any datasheet can show.
Attribution
Gartner, Gartner Peer Insights Voice of the Customer for Contract Lifecycle Management, Peer Contributors, February 2026 and May 2025.
Disclaimer
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content and makes no warranties, expressed or implied, with respect to this content, including any warranties of merchantability or fitness for a particular purpose.
About smartContract
smartContract CLM provides contract lifecycle management solutions designed to support contract creation, review, negotiation, and execution workflows. The platform helps organizations manage contracts across legal, sales, and business teams, improving visibility, coordination, and operational efficiency throughout the contract lifecycle.
1. What is Gartner Peer Insights CLM?
Gartner Peer Insights is a platform of verified, peer-driven reviews. In the Contract Lifecycle Management (CLM) market, the Gartner Peer Insights Voice of the Customer report summarizes real customer feedback on CLM vendors, and a “Strong Performer” is a recognition earned based on those verified reviews.
2. Why did smartContract earn Strong Performer in Gartner Peer Insights CLM?
smartContract was recognized as a Strong Performer in Gartner Peer Insights CLM for the second consecutive year based on verified customer reviews, holding a 4.9/5 overall rating with 98% of customers willing to recommend it (as of February 2026, out of 34 reviews).
3. How is CLM software different from basic contract storage?
Unlike simple storage, CLM software manages the full contract lifecycle — drafting, review, approvals, execution, obligation tracking, and renewals — with automation and visibility across legal, sales, procurement, and finance teams.
4. Where can I read the reviews?
Verified customer reviews are available on the Gartner Peer Insights page for smartContract CLM.
