San Jose, California, U.S. – May 2026
smartContract CLM has been recognized as a Strong Performer for the second consecutive year in the Gartner Peer Insights™ Voice of the Customer report for Contract Lifecycle Management (CLM), based on verified customer reviews during a set period.
We believe this recognition reflects continued customer feedback around product experience, deployment, support, and overall value delivered across contract lifecycle management workflows.
According to the Gartner Peer Insights™ data:
- 98% of customers are willing to recommend smartContract
- smartContract holds an overall rating of 4.9/5
- 88% of reviews are 5-star ratings
As organizations face increasing pressure to move faster while managing compliance, risk, and cross-functional collaboration, contract management has become a critical operational priority for legal and business teams alike.
For many organizations, contracts are still managed across disconnected systems, emails, spreadsheets, and manual follow-ups, often slowing down business momentum and creating visibility challenges across teams.
smartContract helps address these challenges through AI-powered contract lifecycle management capabilities that support faster drafting, review, approvals, risk identification, and workflow automation.
Built natively within Salesforce, smartContract enables organizations to manage contract workflows directly alongside their sales and business processes, helping reduce delays caused by fragmented communication and manual coordination.
“The most meaningful feedback for us has never been about features alone,” said Amit Garg, Founder at smartContract CLM.
“It is hearing that teams feel more aligned, more in control, and less burdened by manual contract work. We feel that being recognized for the second consecutive year reinforces our commitment to building solutions that simplify contracting and support better business outcomes.”
We believe that this recognition highlights how organizations are approaching contract lifecycle management not only as a legal function, but as a business-wide process that directly impacts operational efficiency, collaboration, and revenue workflows.
smartContract continues to focus on helping organizations simplify contract operations through AI-enabled workflows, improved visibility, and connected collaboration across legal, sales, procurement, and business teams.
Attribution
Gartner, Gartner Peer Insights Voice of the Customer for Contract Lifecycle Management, Peer Contributors, February 2026 and May 2025.
Disclaimer
Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content and makes no warranties, expressed or implied, with respect to this content, including any warranties of merchantability or fitness for a particular purpose..
About smartContract
smartContract CLM provides contract lifecycle management solutions designed to support contract creation, review, negotiation, and execution workflows. The platform helps organizations manage contracts across legal, sales, and business teams, improving visibility, coordination, and operational efficiency throughout the contract lifecycle.
